15 May'24
16 May'24
1 room, 2 guests
Courtyard by Marriott Houston Rice University
2929 Westpark Dr, Texas | Wed, 15 May - Thu, 16 May | 1 Room, 2 Adults
₹0
/ night + ₹2,830 taxes & fees
(223 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
24-hour front desk
Lift/ Elevator
Gym
Transportation
Hotel safe deposit box (not room safe box)
Multilingual Staff
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Greenway Plaza - 0.6 km / 0.4 mi
Color Factory Houston - 1.3 km / 0.8 mi
Lakewood Church - 1.3 km / 0.8 mi
Lakewood Church Central Campus - 1.4 km / 0.9 mi
Richmond Avenue - 1.5 km / 1 mi
Main Street Theater - Rice Village - 2 km / 1.2 mi
Westheimer Rd - 2.3 km / 1.4 mi
Rice University - 2.7 km / 1.6 mi
Rice Stadium - 2.9 km / 1.8 mi
Menil Collection - 3.5 km / 2.2 mi
Houston Contemporary Arts Museum - 3.6 km / 2.2 mi
University of St. Thomas - 3.6 km / 2.2 mi
Highland Village - 3.6 km / 2.3 mi
River Oaks Country Club - 3.8 km / 2.4 mi
Houston Museum of Fine Arts - 3.9 km / 2.4 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 21.1 km / 13.1 mi
Houston, TX (EFD-Ellington Field) - 34.5 km / 21.4 mi
George Bush Intercontinental Airport (IAH) - 42.1 km / 26.2 mi
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
(223 reviews)
5
86
4
73
3
28
2
19
1
17
Location
Rooms
Service
Value
Hygiene
·
Cisco D on May 07, 2024
Do not reserve a room here under any circumstances. My colleague and I both had our rooms given away and no alternative was provided. My colleague and I arrived after 11pm on a Tuesday night. The incredibly rude and dismissive front desk clerk informed us, without apology, that both our rooms had been given away to walk-ins and that they were now full. He said he would try and find another room for us. For five minutes he stood at his computer with ear buds in, studiously not looking at us. Eventually, we asked for an update and he said that everything was full and, while he would keep looking, if there were no rooms that there was "nothing more he could do." I asked him -- with obvious frustration, but not yelling -- whether we should just sleep in the street. At that point, he told us to get out and then called the police to report that we were trespassing. I took have video of this incredible interaction -- the worst I've had anywhere in the world during a life of travel. I've sent complaints to Marriott. They responded that the hotel would be in touch, which it hasn't been. This was scary, dangerous, frustrating, and a total violation of the Marriott terms of service. We are both Bonvoy members with status. I'm still waiting for an apology.
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Ike L on Feb 09, 2024
J.t at the front desk is by far the worst hotel employee I have ever met in a decade of hotel travel. Rude, condescending, and straight up interrupted me, hung up on me, treated me like a jerk. Titanium elite member, I always treat the workers like family because I know their job can be hard. But this hotel needs new staff unless you want to be treated like garbage stay elsewhere.
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894s_verinet on Jul 27, 2023
STAY AWAY! Does not live the standard of Mariott Hotels. When we arrived we were told our room was not available (despite a written confirmation we requested 24h prior arrival), so we got downgraded to a room with only one bed (for 2 adults and 2 kids!). Very very rude and incompetent manager, offering us to take the room he was offering us or to leave his hotel immediately(at 9pm with a child already sleeping in the lobby). They even told us they had better rooms but did not wanted to give it to us, despite being a gold elite member!!!!!! The worse is that they could not even offer a solution for our 2nd and 3rd night, we should just accept to be downgraded while we paid extra money for a room with 2 large beds!!! The staff at the reception was trying to help but could not help at all, living under the terror of the manager. Sorry but this is a NO GO! Jackie (the name of the manager) should be fired and should find another job, she does not care about her customers at all. AVOID THAT PLACE! Ps: location sucks in an industrial area, rooms equipements are average, low bed quality, old bathrooms.
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Elliot S on Jul 16, 2023
Infested with fleas. I’ve spent hundreds of nights in hotels and this is the first time I’ve ever left a negative review in order to warn people. I checked into a room at this courtyard to find two spiders - one in the pillow and one on the wall. I asked to change rooms and discovered in my next room that there were fleas in the carpet! I ran barefoot into the lobby as they crawled up my ankles. The front desk clerk did nothing to help relocate me to another hotel. Even worse, I called Marriott and let them know about my experience. They failed to follow up with me. I called a week later and they told me the issue “was resolved” and that the manager of the hotel had “investigated the rooms and found no bugs.” Neither this hotel nor the marriott corporation bothers to follow up and resolve the situation. Atrocious customer service and shameful that Marriott treats loyal guests this way.
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Arnold_Ziffel on Jul 05, 2023
I’ve stayed with this place before, and I had a bad time with it which was never remedied. Normally I wouldn’t be back, but location pretty much required I use them. On this trip, so far, things have gone much better. The property is somewhat off the beaten path, but not far from a major highway. It looks good, and the facilities, furniture and fixtures were in good condition. Everything in the room was working as designed, and the beds and towels adequate. The employees don’t have name tags on, but I do want to compliment the African-American lady working deep nights on July 03 and 04. She went well beyond the call of duty to correct incompetent guest problems, and very promptly. From the customer side of the desk she is an outstanding performer and I was more than grateful for the professional help. I could only suggest that the brand’s choice to use a black colored key card is not the best, as they are easier to misplace. The pricing was very appealing for a holiday weekend, but it’s obvious there were not a lot of guests checked in. The elevator farthest from the desk makes some unsettling noises that are not reassuring to the guest. They don’t serve free breakfast, but they do have a bar open in the evenings, even though they don’t have enough customers to operate it profitably. I write a lot of reviews, and pay attention to details. I don’t find much wrong with this place. It’s not young, but it’s been kept fresh and appearing to be new. And, the traffic patterns around it are certainly easier to maneuver than some other brands just across the freeway. There was a tiny spec of mold in the tub area, but nothing to get excited about. The overall facility was very clean, including the common areas and my sleeping room. I can’t say much about housekeeping as I specifically asked them to pass me by, but SOMEBODY is going the extra mile to keep the place looking good. However, the pictures you see on Trip advisor look nothing like what’s actually inside – they are way out of date. I can recommend them for what they are, although I just don’t like the brand for non-hospitality reasons. I certainly got what I paid for, and there’s no complaint with that. I’ll probably be back someday, which remains to be seen.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 8 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
366.0 sq.ft
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 9 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,198 taxes & fees
/ night
₹0
No cost EMI from ₹5,910
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 8 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
390.0 sq.ft
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 9 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,198 taxes & fees
/ night
₹0
No cost EMI from ₹5,910
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 8 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹2,830 taxes & fees
/ night
₹0
No cost EMI from ₹5,231
364.0 sq.ft · Pool view
Smoking policy – non-smoking available
Air conditioning
Private bath or shower
Coffee machine
Desk
+ 8 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,106 taxes & fees
/ night
₹0
No cost EMI from ₹5,741
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹3,473 taxes & fees
/ night
₹0
No cost EMI from ₹6,420